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Announcements are the heart of Engage. This is where you author a message, decide who should see it, and publish it so it surfaces as an in-platform notification for the right people.
Announcements list with status filter, targeting summary, and per-row actions

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The announcements list

The list shows every announcement in your organization with its icon, title, summary, status, targeting summary, and creation date. From here you can:
  • Filter by status to show all announcements, only Active ones, or only Drafts.
  • Edit an announcement from its row menu.
  • Delete an announcement (a confirmation dialog protects against accidental removal).
  • Create a new announcement with New Announcement.

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Creating and editing an announcement

Whether you start fresh or open an existing one, you work in the same form. The form validates that a title and a summary are present before you can save.
Create Announcement form with language tabs, title, summary, and rich-text content editor

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Title, summary, and content

Every announcement carries three text fields:
  • Title, the short headline. Required.
  • Summary, a brief line shown first in cards and notifications. Required.
  • Content, the full formatted body users read when they open the announcement.

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Rich text content

The content editor is a rich-text editor with a toolbar for:
  • Bold, italic, and underline
  • Headings
  • Bullet lists and numbered lists
Use it to structure longer messages so they are easy to scan.

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Localization

Title, summary, and content are localized per language. Language tabs let you author each field in English, French, Spanish, German, Arabic, and Japanese, and a dot marks the languages you have already filled in. Each user reads the announcement in their own language. You only need to fill the languages you want to support; a title and summary in at least one language are enough to save. A few optional settings shape how the announcement appears and behaves:
  • Icon, an optional emoji shown next to the title (megaphone, rocket, sparkles, and more). Leave it as None to use the default.
  • Link, an optional click-through target. It can be an internal route like /features/new or an external URL like https://....
  • Expires At, an optional date after which the announcement stops showing. Leave it empty for no expiration.

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Status: draft or active

Two save actions control visibility:
  • Save Draft keeps the announcement in Draft status so you can keep working. Drafts are not shown to users.
  • Publish sets the announcement to Active and makes it live for its targeted audience.

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Targeting: the right message to the right people

Targeting decides who receives an announcement. You choose an audience across four dimensions, which are combined: a user must match the targeting to receive the announcement.
Announcement targeting by products and roles, with a super-admin option to target a specific organization
A targeting summary in the form shows the current products and roles selection at a glance.
Central and per-org, as everywhere on the platform. Organization admins publish to their own organization. Platform super-admins can additionally target a specific organization by its slug, using the Organization Slug field. Leave it empty to target the current organization.

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How it is stored

Announcements are backed by the platform’s /v1/announcements endpoints, which handle creating, reading, updating, and deleting them. Published announcements are what feed the user-facing notifications feed.

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Next steps

Notifications

See where published announcements land for your users

Dashboard

Track totals, active count, and drafts at a glance