AI Builder
Use Cases
Explore real-world applications built with AI Builder across various industries and functions
AI Builder enables the creation of sophisticated AI applications across a wide range of industries and business functions. This guide explores real-world use cases and implementation examples to inspire your own AI Builder projects.
Enterprise Knowledge Management
Create intelligent systems for managing organizational knowledge:Business Challenge: Employees struggle to find accurate information scattered across multiple systems, leading to productivity loss and inconsistent customer service.Solution Built with AI Builder:A comprehensive knowledge management system that:
- Connects to multiple document repositories (SharePoint, Confluence, etc.)
- Indexes and processes documents with advanced RAG techniques
- Provides a conversational interface for knowledge retrieval
- Offers context-aware answers based on user roles and permissions
- Maintains usage analytics to identify knowledge gaps
- Uses AI Knowledge for advanced RAG configuration
- Connects to enterprise systems via secure integrations
- Implements role-based access control for sensitive information
- Features a feedback loop for continuous improvement
- Includes document submission workflow for content updates
- 65% reduction in time spent searching for information
- 40% decrease in repetitive questions to subject matter experts
- 25% improvement in customer service response accuracy
- Comprehensive knowledge preservation as employees transition
Customer Experience Enhancement
Transform customer interactions with intelligent AI assistants:Intelligent Customer Service Agent
Intelligent Customer Service Agent
Business Challenge: Traditional customer service struggles with high volumes, repetitive queries, and inconsistent quality, leading to customer frustration and high support costs.Solution Built with AI Builder:A multi-capability customer service agent that:
- Answers product questions using company knowledge base
- Handles account inquiries by securely accessing customer data
- Processes common transactions and service requests
- Escalates complex issues to human agents with full context
- Provides 24/7 consistent support across channels
- Integrates with CRM and order management systems
- Uses hybrid RAG for product knowledge and troubleshooting
- Implements secure customer data access with strong authentication
- Features multi-channel deployment (web, mobile, messaging platforms)
- Includes sentiment analysis for detecting customer frustration
- 70% automation of routine customer inquiries
- 40% reduction in average resolution time
- 30% cost savings in customer service operations
- 25-point increase in customer satisfaction scores
- Higher quality human service for complex issues
Product Recommendation Engine
Product Recommendation Engine
Business Challenge: Generic product recommendations fail to engage customers, missing opportunities for cross-selling and personalization.Solution Built with AI Builder:A context-aware recommendation system that:
- Understands customer needs through conversational interaction
- Accesses detailed product information and specifications
- Considers purchase history and customer preferences
- Explains recommendations with product-specific reasoning
- Guides customers through product comparison and selection
- Connects to product catalog and inventory systems
- Implements user-specific recommendation models
- Features contextual memory for conversation history
- Includes visual product comparisons and features
- Supports guided selling workflows
- 35% increase in conversion rate from recommendations
- 28% higher average order value
- Improved customer engagement with personalized experiences
- Better product discovery, especially for niche items
Interactive Sales Assistant
Interactive Sales Assistant
Business Challenge: Complex products and services are difficult to sell without extensive sales training, limiting growth and scalability.Solution Built with AI Builder:A sales enablement assistant that:
- Guides prospects through consultative selling processes
- Answers detailed product and pricing questions
- Generates customized proposals and quotes
- Qualifies leads based on conversation context
- Schedules meetings with human sales representatives
- Integrates with pricing engines and configuration systems
- Implements product configuration rules and dependencies
- Features secure document generation for proposals
- Includes calendar integration for appointment scheduling
- Syncs with CRM for lead management
- 50% increase in qualified leads
- 30% faster sales cycle for complex products
- More consistent messaging across sales channels
- Improved sales effectiveness without increasing headcount
Operational Efficiency
Streamline business operations with intelligent automation:Business Challenge: Manual document processing is slow, error-prone, and expensive, creating operational bottlenecks.Solution Built with AI Builder:An automated document processing system that:
- Extracts information from various document types (invoices, contracts, forms)
- Classifies documents and routes them appropriately
- Validates extracted data against business rules
- Automates approval workflows based on content
- Integrates with downstream business systems
- Uses specialized document processing tools
- Implements multi-stage processing pipeline
- Features human-in-the-loop verification for exceptions
- Includes document history and audit trail
- Provides processing dashboards and analytics
- 80% reduction in manual document handling
- 60% faster processing times
- 45% cost reduction in document operations
- Improved data accuracy and compliance
- Scalable processing capacity for peak periods
Employee Productivity
Enhance workforce effectiveness with AI-powered tools:AI-Powered Workplace Assistant
Business Challenge: Employees spend excessive time on administrative tasks and navigating complex internal systems.
Solution: A comprehensive workplace assistant that:
- Helps employees navigate internal systems and processes
- Automates routine administrative tasks
- Provides personalized information based on role and context
- Assists with meeting scheduling and preparation
- Helps draft common business communications
Business Impact:
- 2+ hours saved per employee per week
- Faster onboarding for new employees
- Reduced frustration with internal processes
- Improved work-life balance
Knowledge Worker Productivity Suite
Business Challenge: Knowledge workers spend significant time on repetitive research, analysis, and document creation tasks.
Solution: An integrated productivity suite that:
- Automates research across internal and external sources
- Summarizes lengthy documents and extracts key insights
- Assists with data analysis and visualization
- Helps draft and refine business documents
- Provides task management with intelligent prioritization
Business Impact:
- 30% increase in research and analysis efficiency
- Higher quality reports and presentations
- Improved knowledge sharing across teams
- More strategic use of knowledge worker time
Learning & Development Assistant
Business Challenge: Traditional learning programs struggle with personalization, engagement, and measuring effectiveness.
Solution: A comprehensive learning assistant that:
- Provides personalized learning recommendations
- Offers on-demand skill development through conversational coaching
- Creates customized learning materials for specific needs
- Assesses knowledge gaps and provides targeted practice
- Reinforces learning through spaced repetition and microlearning
Business Impact:
- 40% improvement in knowledge retention
- Faster skill acquisition for critical competencies
- Higher employee engagement with learning initiatives
- Better alignment of skill development with business needs
Meeting Enhancement Tool
Business Challenge: Meetings are often inefficient, lacking preparation, clear outcomes, and effective follow-up.
Solution: A meeting optimization tool that:
- Helps prepare relevant meeting materials and agendas
- Captures and transcribes meeting discussions
- Summarizes key points and action items in real-time
- Distributes meeting summaries with assigned tasks
- Provides analytics on meeting effectiveness
Business Impact:
- 25% reduction in meeting time
- Improved meeting participation and engagement
- Better accountability for action items
- Reduced need for follow-up meetings
Healthcare and Life Sciences
Enhance patient care and accelerate research with AI applications:Business Challenge: Healthcare providers struggle to keep up with rapidly evolving medical literature and best practices while managing time-constrained patient encounters.Solution Built with AI Builder:A clinical decision support system that:
- Provides evidence-based recommendations for diagnosis and treatment
- Offers real-time access to relevant medical literature and guidelines
- Alerts providers to potential drug interactions or contraindications
- Suggests appropriate diagnostic tests based on patient presentation
- Identifies patterns in patient data that may indicate specific conditions
- Integrates with electronic health record systems
- Implements medical knowledge graph for clinical relationships
- Features HIPAA-compliant data handling
- Includes clinical validation workflow with explanation
- Provides citation tracking for medical recommendations
- 22% improvement in diagnostic accuracy
- 35% reduction in unnecessary diagnostic tests
- More consistent application of clinical guidelines
- Reduced time spent researching medical literature
- Improved patient outcomes through evidence-based care
Financial Services
Transform financial operations and customer experience with AI solutions:Intelligent Financial Advisor
Intelligent Financial Advisor
Business Challenge: Providing personalized financial advice at scale is difficult, leaving many customers with generic recommendations that don’t address their specific situations.Solution Built with AI Builder:A personalized financial advisory system that:
- Analyzes customer financial data to understand their current situation
- Provides tailored recommendations for saving, investing, and debt management
- Explains complex financial concepts in accessible language
- Answers questions about financial products and strategies
- Helps customers plan for major life events and retirement
- Integrates with banking and investment systems
- Implements financial planning models and simulations
- Features regulatory compliance checks for recommendations
- Includes scenario planning for different financial futures
- Provides visualization tools for financial projections
- 45% increase in customer engagement with financial planning
- 30% higher adoption of recommended financial products
- Improved financial literacy among customers
- More consistent quality of financial advice
- Extension of personalized service to previously underserved segments
Risk Assessment Platform
Risk Assessment Platform
Business Challenge: Traditional risk assessment methods are often slow, inconsistent, and fail to consider the full range of available data.Solution Built with AI Builder:A comprehensive risk assessment platform that:
- Analyzes structured and unstructured data for risk indicators
- Provides explainable risk scoring with supporting evidence
- Identifies potential fraud patterns and suspicious activities
- Monitors ongoing relationships for changes in risk profile
- Generates regulatory compliance documentation
- Connects to multiple internal and external data sources
- Implements advanced entity resolution across data sources
- Features explainable AI for risk decisions
- Includes audit trail for all risk assessments
- Provides risk monitoring dashboards and alerts
- 35% reduction in false positives for risk flags
- 40% faster risk assessment process
- More consistent application of risk criteria
- Improved regulatory compliance documentation
- Early detection of emerging risks
Intelligent Trading Assistant
Intelligent Trading Assistant
Business Challenge: Trading professionals must process massive amounts of information quickly to make informed decisions in fast-moving markets.Solution Built with AI Builder:A trading intelligence system that:
- Monitors market news, data, and social signals
- Summarizes key market developments relevant to specific portfolios
- Answers detailed questions about market conditions and instruments
- Identifies potential trading opportunities based on strategy parameters
- Provides pre- and post-trade analytics
- Integrates with market data feeds and news sources
- Implements real-time processing of market information
- Features financial instrument knowledge graph
- Includes backtesting tools for trading strategies
- Provides customizable alerts and notifications
- 25% improvement in trade timing and execution
- Faster reaction to market developments
- More comprehensive consideration of relevant information
- Reduced information overload for trading professionals
- Better documentation of trading rationale and decisions