Use Cases
Explore real-world applications built with AI Builder across various industries and functions
AI Builder enables the creation of sophisticated AI applications across a wide range of industries and business functions. This guide explores real-world use cases and implementation examples to inspire your own AI Builder projects.
Enterprise Knowledge Management
Create intelligent systems for managing organizational knowledge:
Business Challenge: Employees struggle to find accurate information scattered across multiple systems, leading to productivity loss and inconsistent customer service.
Solution Built with AI Builder:
A comprehensive knowledge management system that:
- Connects to multiple document repositories (SharePoint, Confluence, etc.)
- Indexes and processes documents with advanced RAG techniques
- Provides a conversational interface for knowledge retrieval
- Offers context-aware answers based on user roles and permissions
- Maintains usage analytics to identify knowledge gaps
Implementation Highlights:
- Uses AI Knowledge for advanced RAG configuration
- Connects to enterprise systems via secure integrations
- Implements role-based access control for sensitive information
- Features a feedback loop for continuous improvement
- Includes document submission workflow for content updates
Business Impact:
- 65% reduction in time spent searching for information
- 40% decrease in repetitive questions to subject matter experts
- 25% improvement in customer service response accuracy
- Comprehensive knowledge preservation as employees transition
Business Challenge: Employees struggle to find accurate information scattered across multiple systems, leading to productivity loss and inconsistent customer service.
Solution Built with AI Builder:
A comprehensive knowledge management system that:
- Connects to multiple document repositories (SharePoint, Confluence, etc.)
- Indexes and processes documents with advanced RAG techniques
- Provides a conversational interface for knowledge retrieval
- Offers context-aware answers based on user roles and permissions
- Maintains usage analytics to identify knowledge gaps
Implementation Highlights:
- Uses AI Knowledge for advanced RAG configuration
- Connects to enterprise systems via secure integrations
- Implements role-based access control for sensitive information
- Features a feedback loop for continuous improvement
- Includes document submission workflow for content updates
Business Impact:
- 65% reduction in time spent searching for information
- 40% decrease in repetitive questions to subject matter experts
- 25% improvement in customer service response accuracy
- Comprehensive knowledge preservation as employees transition
Business Challenge: Technical teams struggle with complex documentation that is difficult to navigate and often outdated, slowing development and implementation.
Solution Built with AI Builder:
A specialized technical documentation assistant that:
- Processes code repositories, API documentation, and technical guides
- Understands technical relationships between components
- Answers specific questions about implementation details
- Generates code examples based on documentation
- Identifies inconsistencies between code and documentation
Implementation Highlights:
- Uses custom embeddings optimized for technical content
- Implements syntax-aware chunking for code documentation
- Integrates with version control systems for up-to-date information
- Features specialized tools for code generation and validation
- Includes context-aware repository navigation
Business Impact:
- 50% faster onboarding for new developers
- 30% reduction in technical support tickets
- Improved code quality through consistent implementation
- Better alignment between documentation and actual code
Business Challenge: Ensuring compliance with complex and frequently changing policies is difficult, leading to inconsistent application and potential regulatory issues.
Solution Built with AI Builder:
A policy compliance assistant that:
- Maintains an up-to-date repository of policies and regulations
- Answers specific questions about compliance requirements
- Provides step-by-step guidance for compliance processes
- Alerts users to recent policy changes relevant to their role
- Helps interpret policy application in specific scenarios
Implementation Highlights:
- Implements fine-grained access control for sensitive policies
- Features automated policy update workflows
- Uses temporal awareness for policy versioning
- Includes citation tracking for regulatory references
- Provides department-specific compliance guidance
Business Impact:
- 45% reduction in policy interpretation errors
- 60% faster response to compliance queries
- Reduced compliance risk through consistent application
- More efficient regulatory audits with improved documentation
Customer Experience Enhancement
Transform customer interactions with intelligent AI assistants:
Operational Efficiency
Streamline business operations with intelligent automation:
Business Challenge: Manual document processing is slow, error-prone, and expensive, creating operational bottlenecks.
Solution Built with AI Builder:
An automated document processing system that:
- Extracts information from various document types (invoices, contracts, forms)
- Classifies documents and routes them appropriately
- Validates extracted data against business rules
- Automates approval workflows based on content
- Integrates with downstream business systems
Implementation Highlights:
- Uses specialized document processing tools
- Implements multi-stage processing pipeline
- Features human-in-the-loop verification for exceptions
- Includes document history and audit trail
- Provides processing dashboards and analytics
Business Impact:
- 80% reduction in manual document handling
- 60% faster processing times
- 45% cost reduction in document operations
- Improved data accuracy and compliance
- Scalable processing capacity for peak periods
Business Challenge: Manual document processing is slow, error-prone, and expensive, creating operational bottlenecks.
Solution Built with AI Builder:
An automated document processing system that:
- Extracts information from various document types (invoices, contracts, forms)
- Classifies documents and routes them appropriately
- Validates extracted data against business rules
- Automates approval workflows based on content
- Integrates with downstream business systems
Implementation Highlights:
- Uses specialized document processing tools
- Implements multi-stage processing pipeline
- Features human-in-the-loop verification for exceptions
- Includes document history and audit trail
- Provides processing dashboards and analytics
Business Impact:
- 80% reduction in manual document handling
- 60% faster processing times
- 45% cost reduction in document operations
- Improved data accuracy and compliance
- Scalable processing capacity for peak periods
Business Challenge: Business processes spanning multiple systems require manual intervention and coordination, creating inefficiencies and inconsistencies.
Solution Built with AI Builder:
A centralized process automation hub that:
- Orchestrates workflows across multiple systems
- Intelligently routes tasks based on content and context
- Handles exceptions with AI-assisted decision support
- Monitors process performance and bottlenecks
- Provides self-service process initiation and tracking
Implementation Highlights:
- Implements event-driven architecture for process coordination
- Features integration with enterprise systems (ERP, CRM, etc.)
- Includes process monitoring and analytics
- Uses adaptive workflow routing based on operational conditions
- Provides process visibility dashboards
Business Impact:
- 55% reduction in process cycle time
- 40% fewer manual interventions
- Improved process consistency and quality
- Better visibility into operational bottlenecks
- Increased operational agility for process changes
Business Challenge: Supply chain complexity makes it difficult to optimize operations and respond to disruptions effectively.
Solution Built with AI Builder:
A supply chain intelligence platform that:
- Monitors supply chain data across internal and external systems
- Predicts potential disruptions and recommends mitigation strategies
- Optimizes inventory and logistics decisions
- Provides natural language interface for supply chain queries
- Automates routine supply chain communications
Implementation Highlights:
- Integrates with ERP, logistics, and supplier systems
- Implements real-time data processing pipeline
- Features predictive analytics for demand and disruption
- Includes multi-tier supply chain visibility
- Provides role-specific dashboards and alerts
Business Impact:
- 25% reduction in supply chain disruption impact
- 18% inventory cost reduction
- Improved on-time delivery performance
- Better decision-making during supply chain exceptions
- Enhanced supplier collaboration through automated communication
Employee Productivity
Enhance workforce effectiveness with AI-powered tools:
AI-Powered Workplace Assistant
Business Challenge: Employees spend excessive time on administrative tasks and navigating complex internal systems.
Solution: A comprehensive workplace assistant that:
- Helps employees navigate internal systems and processes
- Automates routine administrative tasks
- Provides personalized information based on role and context
- Assists with meeting scheduling and preparation
- Helps draft common business communications
Business Impact:
- 2+ hours saved per employee per week
- Faster onboarding for new employees
- Reduced frustration with internal processes
- Improved work-life balance
Knowledge Worker Productivity Suite
Business Challenge: Knowledge workers spend significant time on repetitive research, analysis, and document creation tasks.
Solution: An integrated productivity suite that:
- Automates research across internal and external sources
- Summarizes lengthy documents and extracts key insights
- Assists with data analysis and visualization
- Helps draft and refine business documents
- Provides task management with intelligent prioritization
Business Impact:
- 30% increase in research and analysis efficiency
- Higher quality reports and presentations
- Improved knowledge sharing across teams
- More strategic use of knowledge worker time
Learning & Development Assistant
Business Challenge: Traditional learning programs struggle with personalization, engagement, and measuring effectiveness.
Solution: A comprehensive learning assistant that:
- Provides personalized learning recommendations
- Offers on-demand skill development through conversational coaching
- Creates customized learning materials for specific needs
- Assesses knowledge gaps and provides targeted practice
- Reinforces learning through spaced repetition and microlearning
Business Impact:
- 40% improvement in knowledge retention
- Faster skill acquisition for critical competencies
- Higher employee engagement with learning initiatives
- Better alignment of skill development with business needs
Meeting Enhancement Tool
Business Challenge: Meetings are often inefficient, lacking preparation, clear outcomes, and effective follow-up.
Solution: A meeting optimization tool that:
- Helps prepare relevant meeting materials and agendas
- Captures and transcribes meeting discussions
- Summarizes key points and action items in real-time
- Distributes meeting summaries with assigned tasks
- Provides analytics on meeting effectiveness
Business Impact:
- 25% reduction in meeting time
- Improved meeting participation and engagement
- Better accountability for action items
- Reduced need for follow-up meetings
Healthcare and Life Sciences
Enhance patient care and accelerate research with AI applications:
Business Challenge: Healthcare providers struggle to keep up with rapidly evolving medical literature and best practices while managing time-constrained patient encounters.
Solution Built with AI Builder:
A clinical decision support system that:
- Provides evidence-based recommendations for diagnosis and treatment
- Offers real-time access to relevant medical literature and guidelines
- Alerts providers to potential drug interactions or contraindications
- Suggests appropriate diagnostic tests based on patient presentation
- Identifies patterns in patient data that may indicate specific conditions
Implementation Highlights:
- Integrates with electronic health record systems
- Implements medical knowledge graph for clinical relationships
- Features HIPAA-compliant data handling
- Includes clinical validation workflow with explanation
- Provides citation tracking for medical recommendations
Business Impact:
- 22% improvement in diagnostic accuracy
- 35% reduction in unnecessary diagnostic tests
- More consistent application of clinical guidelines
- Reduced time spent researching medical literature
- Improved patient outcomes through evidence-based care
Business Challenge: Healthcare providers struggle to keep up with rapidly evolving medical literature and best practices while managing time-constrained patient encounters.
Solution Built with AI Builder:
A clinical decision support system that:
- Provides evidence-based recommendations for diagnosis and treatment
- Offers real-time access to relevant medical literature and guidelines
- Alerts providers to potential drug interactions or contraindications
- Suggests appropriate diagnostic tests based on patient presentation
- Identifies patterns in patient data that may indicate specific conditions
Implementation Highlights:
- Integrates with electronic health record systems
- Implements medical knowledge graph for clinical relationships
- Features HIPAA-compliant data handling
- Includes clinical validation workflow with explanation
- Provides citation tracking for medical recommendations
Business Impact:
- 22% improvement in diagnostic accuracy
- 35% reduction in unnecessary diagnostic tests
- More consistent application of clinical guidelines
- Reduced time spent researching medical literature
- Improved patient outcomes through evidence-based care
Business Challenge: Life sciences research generates massive amounts of data that is difficult to analyze and synthesize efficiently.
Solution Built with AI Builder:
A research acceleration platform that:
- Analyzes research papers and extracts key findings
- Identifies connections between disparate research areas
- Suggests potential research hypotheses based on existing literature
- Accelerates data analysis with automated pattern recognition
- Facilitates collaboration among research teams
Implementation Highlights:
- Uses specialized scientific embeddings for research content
- Implements entity extraction for scientific concepts
- Features graph-based knowledge representation
- Includes visualization tools for research relationships
- Provides secure collaboration spaces for research teams
Business Impact:
- 40% faster literature review process
- 25% increase in novel research hypotheses
- Improved cross-disciplinary collaboration
- Faster identification of promising research directions
- Better utilization of existing research data
Business Challenge: Patient adherence to treatment plans and preventive care recommendations remains low, impacting health outcomes and increasing costs.
Solution Built with AI Builder:
A patient engagement platform that:
- Provides personalized health education based on patient condition
- Offers medication and treatment reminders
- Answers patient questions about their conditions and treatments
- Monitors patient-reported outcomes and symptoms
- Escalates concerning symptoms to healthcare providers
Implementation Highlights:
- Integrates with patient portals and health records
- Implements multi-channel communication (messaging, email, voice)
- Features plain language processing for medical information
- Includes risk stratification for symptom reporting
- Provides analytics dashboard for population health management
Business Impact:
- 30% improvement in medication adherence
- 25% reduction in missed appointments
- Higher patient satisfaction with care experience
- Earlier intervention for worsening conditions
- Reduced healthcare costs through preventive engagement
Financial Services
Transform financial operations and customer experience with AI solutions:
Get Started with Your Use Case
Ready to build your own AI application with AI Builder? Get started with these resources:
Was this page helpful?