This guide will help you start using AI SecureChat, Prisme.ai’s secure conversational interface for enterprise AI. Whether you’re new to AI or experienced with similar tools, this walkthrough will get you up and running quickly.

​
Accessing AI SecureChat

1

Log in to Prisme.ai

Access your organization’s Prisme.ai instance using your credentials.

If you don’t have access credentials, contact your organization’s Prisme.ai administrator.

2

Navigate to AI SecureChat

From the Prisme.ai dashboard, select “AI SecureChat” from the main navigation menu.

You can also access AI SecureChat directly if it’s been set as your default landing page.

3

Start a new conversation

When you first enter AI SecureChat, you’ll see the main interface with a new conversation ready to begin.

You can also access previous conversations from the sidebar if you’ve used AI SecureChat before.

​
Understanding the Interface

Let’s explore the key elements of the AI SecureChat interface:

  1. Conversation Sidebar - Access and manage your conversations
  2. Message Area - View the current conversation
  3. Input Box - Type your messages and questions
  4. Upload Button - Add documents to your conversation
  5. Canvas Button - Open the collaborative content creation workspace
  6. Settings Menu - Access conversation and application settings
  7. Model Selector - Choose which AI model to use (if multiple are available)
  8. Tools Panel - Access specialized capabilities (when enabled)

​
Your First Conversation

Let’s start a basic conversation with AI SecureChat:

1

Ask a question

Type a question or request in the input box and press Enter or click the send button.

Example questions to get started:

  • “Can you help me draft an email to my team about our upcoming project deadline?”
  • “Summarize the key points about Retrieval Augmented Generation.”
  • “What are some best practices for effective virtual meetings?”
2

Review the response

The AI will generate a response based on your question. The response will appear in the message area.

You’ll see the response appear in real-time as it’s being generated.

3

Continue the conversation

Follow up with additional questions or requests. AI SecureChat maintains context throughout your conversation.

Example follow-ups:

  • “Can you make that more concise?”
  • “Add a section about [specific topic].”
  • “Rewrite this in a more formal tone.”

​
Working with Documents

One of AI SecureChat’s powerful features is the ability to analyze documents:

1

Upload a document

Click the upload button (📎) next to the input box and select a document from your computer.

Supported formats include PDF, Word, Excel, PowerPoint, text files, and images with text.

2

Wait for processing

The document will be uploaded and processed. This may take a few moments depending on the document size.

You’ll see a progress indicator while the document is being processed.

3

Ask questions about the document

Once processing is complete, you can ask questions specifically about the document content.

Example document questions:

  • “Summarize the main points of this document.”
  • “What are the key findings in the results section?”
  • “Extract the action items from this meeting note.”
  • “What data is shown in the table on page 3?”

​
Managing Conversations

Keep your AI SecureChat experience organized:

1

Start a new conversation

Click the ”+” button in the conversation sidebar to start a fresh conversation.

Starting a new conversation clears the context from previous interactions.

2

Name your conversation

/Click on the default conversation name (“New conversation”) at the top of the message area to rename it.

Use descriptive names that help you identify the conversation topic.

3

Access conversation history

Browse your previous conversations using the sidebar navigation.

Conversations are automatically saved and can be accessed according to your organization’s retention policies.

4

Delete a conversation

Hover over a conversation in the sidebar and click the delete icon (🗑️) to remove it.

Depending on your organization’s settings, deleted conversations may be recoverable for a certain period.

​
Customizing Your Experience

Personalize AI SecureChat to suit your needs:

​
Best Practices for Effective Use

Be Specific

Provide clear, detailed instructions or questions to get the best results. The more specific you are, the more useful the response will be.

Iterate

Don’t expect perfect results on the first try. Refine your requests and build on previous responses to get to the desired outcome.

Provide Context

When switching topics, provide sufficient background information to help the AI understand your needs accurately.

Use Formatting

For complex requests, use clear formatting with bullet points, numbering, or sections to structure your instructions.

Verify Information

Always review and verify factual information, especially for critical business decisions.

Respect Sensitive Data

Follow your organization’s guidelines for sharing sensitive information, even though AI SecureChat is secure.

​
Troubleshooting Common Issues

​
Next Steps

Now that you’ve mastered the basics of AI SecureChat, explore these more advanced capabilities:

Document Handling

Learn advanced techniques for working with documents

Conversation Management

Organize and manage your conversations effectively

Canvas

Master the collaborative content creation workspace

Multimodal

Work with images and visual content

Specialized Agents

Discover purpose-built agents in the AI Store

Knowledge Bases

Connect to organizational knowledge