AI SecureChat
Getting Started
Learn how to use AI SecureChat for secure, enterprise-grade conversations with AI
This guide will help you start using AI SecureChat, Prisme.ai’s secure conversational interface for enterprise AI. Whether you’re new to AI or experienced with similar tools, this walkthrough will get you up and running quickly.
Accessing AI SecureChat
1
Log in to Prisme.ai
Access your organization’s Prisme.ai instance using your credentials.
If you don’t have access credentials, contact your organization’s Prisme.ai administrator.
2
Navigate to AI SecureChat
From the Prisme.ai dashboard, select “AI SecureChat” from the main navigation menu.
You can also access AI SecureChat directly if it’s been set as your default landing page.
3
Start a new conversation
When you first enter AI SecureChat, you’ll see the main interface with a new conversation ready to begin.You can also access previous conversations from the sidebar if you’ve used AI SecureChat before.
Understanding the Interface
Let’s explore the key elements of the AI SecureChat interface:- Conversation Sidebar - Access and manage your conversations
- Message Area - View the current conversation
- Input Box - Type your messages and questions
- Upload Button - Add documents to your conversation
- Canvas Button - Open the collaborative content creation workspace
- Settings Menu - Access conversation and application settings
- Model Selector - Choose which AI model to use (if multiple are available)
- Tools Panel - Access specialized capabilities (when enabled)
Your First Conversation
Let’s start a basic conversation with AI SecureChat:1
Ask a question
Type a question or request in the input box and press Enter or click the send button.Example questions to get started:
- “Can you help me draft an email to my team about our upcoming project deadline?”
- “Summarize the key points about Retrieval Augmented Generation.”
- “What are some best practices for effective virtual meetings?”
2
Review the response
The AI will generate a response based on your question. The response will appear in the message area.You’ll see the response appear in real-time as it’s being generated.
3
Continue the conversation
Follow up with additional questions or requests. AI SecureChat maintains context throughout your conversation.Example follow-ups:
- “Can you make that more concise?”
- “Add a section about [specific topic].”
- “Rewrite this in a more formal tone.”
Working with Documents
One of AI SecureChat’s powerful features is the ability to analyze documents:1
Upload a document
Click the upload button (📎) next to the input box and select a document from your computer.
Supported formats include PDF, Word, Excel, PowerPoint, text files, and images with text.
2
Wait for processing
The document will be uploaded and processed. This may take a few moments depending on the document size.You’ll see a progress indicator while the document is being processed.
3
Ask questions about the document
Once processing is complete, you can ask questions specifically about the document content.Example document questions:
- “Summarize the main points of this document.”
- “What are the key findings in the results section?”
- “Extract the action items from this meeting note.”
- “What data is shown in the table on page 3?”
Managing Conversations
Keep your AI SecureChat experience organized:1
Start a new conversation
Click the ”+” button in the conversation sidebar to start a fresh conversation.Starting a new conversation clears the context from previous interactions.
2
Name your conversation
/Click on the default conversation name (“New conversation”) at the top of the message area to rename it.Use descriptive names that help you identify the conversation topic.
3
Access conversation history
Browse your previous conversations using the sidebar navigation.Conversations are automatically saved and can be accessed according to your organization’s retention policies.
4
Delete a conversation
Hover over a conversation in the sidebar and click the delete icon (🗑️) to remove it.Depending on your organization’s settings, deleted conversations may be recoverable for a certain period.
Customizing Your Experience
Personalize AI SecureChat to suit your needs:Model Selection
Model Selection
If your organization has multiple AI models available, you can select which one to use:
Different models may have different capabilities, strengths, and usage quotas.
- Click on the model selector in the top right of the interface
- Choose from the available models
Share conversation
Share conversation
Control how and when you share a conversation:
You can enable or disable notifications for completed processing, mentions, etc.
- Click on share icon on the top right of the screen
- Generate a read-only link to your conversation
- Click on copy icon to get the link
- Share the link with your team
Best Practices for Effective Use
Be Specific
Provide clear, detailed instructions or questions to get the best results. The more specific you are, the more useful the response will be.
Iterate
Don’t expect perfect results on the first try. Refine your requests and build on previous responses to get to the desired outcome.
Provide Context
When switching topics, provide sufficient background information to help the AI understand your needs accurately.
Use Formatting
For complex requests, use clear formatting with bullet points, numbering, or sections to structure your instructions.
Verify Information
Always review and verify factual information, especially for critical business decisions.
Respect Sensitive Data
Follow your organization’s guidelines for sharing sensitive information, even though AI SecureChat is secure.
Troubleshooting Common Issues
AI response is too long or detailed
AI response is too long or detailed
- Ask for a more concise response
- Specify the desired length or format
- Use phrases like “Summarize in 3 bullet points” or “Keep it under 100 words”
AI response is not relevant to my question
AI response is not relevant to my question
- Rephrase your question with more specific details
- Break complex questions into smaller, clearer parts
- Provide more context about what you’re trying to accomplish
Document processing is taking too long
Document processing is taking too long
- Check that your document is not excessively large (>100 pages)
- Ensure the document format is supported
- Try splitting very large documents into smaller chunks
- Check your network connection
AI keeps referencing outdated information
AI keeps referencing outdated information
- Remember that the AI’s knowledge has a cutoff date
- Provide current information as context in your question
- Upload recent documents if you need analysis of current data
Next Steps
Now that you’ve mastered the basics of AI SecureChat, explore these more advanced capabilities:Document Handling
Learn advanced techniques for working with documents
Conversation Management
Organize and manage your conversations effectively
Canvas
Master the collaborative content creation workspace
Multimodal
Work with images and visual content
Specialized Agents
Discover purpose-built agents in the AI Store
Knowledge Bases
Connect to organizational knowledge