When an agent has memory enabled, it stores facts, preferences, and instructions across conversations so it can personalize replies. The Memories page in the organization view aggregates that store across the whole fleet.Documentation Index
Fetch the complete documentation index at: https://docs.prisme.ai/llms.txt
Use this file to discover all available pages before exploring further.
Period selector
A7d / 30d / 90d selector in the top-right scopes every chart and KPI on the page. The default is 30 days.
A refresh button next to it forces a re-fetch of the analytics.
KPIs
| Card | What it means |
|---|---|
| Total Memories | All memories captured in the period. Trend badge is the percentage change against the previous period of the same length. |
| Daily Average | Average new memories captured per day. |
| Knowledge Gaps | Total topics where users asked something the agent didn’t know yet. The high-priority count is shown below. |
| Affected Users | Estimated number of distinct users who hit at least one knowledge gap. |
Daily new memories chart
A bar chart showing how many memories were captured each day in the period. Use it to spot bursts (a feature launch, an incident) and lulls (an outage, a holiday).Type breakdown
Memories are tagged with a type by the capture pipeline:| Type | What it stores |
|---|---|
| Facts | Verifiable information about a user — role, location, customer ID, domain. |
| Preferences | What the user likes, dislikes, prefers — communication style, language, format. |
| Relationships | How the user relates to people, teams, or systems — manager, team members, key accounts. |
| Instructions | Standing orders the user has given — “always summarize in three bullets”, “never use Markdown”. |
Knowledge gaps
A gap is a topic users asked about repeatedly that the agent doesn’t yet have a memory for. Each gap card shows:- The topic name and a severity badge (high, medium, low).
- The number of occurrences and the number of distinct users affected.
- Up to five extracted keywords.
- A suggested action — usually “add a knowledge base entry covering X” or “extend the agent’s instructions with Y”.
Recommendations
A standalone card at the bottom lists priority-ordered actions the analytics pipeline derived from the gaps and the type distribution. Each entry has a priority badge (high / medium / low) and a short action string. These are advisory — the platform doesn’t apply them automatically.Where to go next
See memories grouped by topic
Drill into specific topics, examples, and trend direction.
Read user adoption signals
Personalization depth as part of the adoption picture.