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Routing

In the event that your Assistant calls other Assistants, you have the option of defining a routing strategy. Your Assistant then becomes a meta-assistant or Master Assistant.

Routing takes into account:

1 - Hybrid routing

  • A selection by intentions and / or entities requiring a knowledge base
  • Diffusion to a group of Assistants

2 - A fixed routing

In case of successful routing, it is possible to maintain a session with the Child Assistant up to N failures.

Go to Settings> Routing to learn about the settings.