Recommended managed services
Persistent storage
The shared RWX PVC (used byprismeai-functions) must be backed by EFS or FSx for NetApp ONTAP, in Multi-AZ mode. EBS volumes are AZ-scoped and not suitable for the shared volume.
Infrastructure as Code
A reference Terraform bundle is available on request from Prisme.ai support. It provisions:
The bundle also ships a reference deployment guide covering External Secrets Operator wiring, MongoDB Atlas user creation, and example Helm values.
CLI commands like
eksctl create cluster … aren’t reproduced here on purpose: most customers use Terraform or CloudFormation, and the AWS docs are the source of truth for the CLI.
DNS and CloudFront
Create two CNAME records pointing to the shared ALB hostname:uploads bucket are proxied by the api-gateway and need no CDN. Wire a separate public bucket → CloudFront distribution → custom domain via ACM only if you want public assets served directly from the CDN (see UPLOADS_PUBLIC_STORAGE_*).
Ingress annotations
Full ALB ingress example, including the two distinct LB timeouts (client_keep_alive=60s < api-gateway server keep-alive of 70s for socket reuse; idle_timeout=300s for SSE / long LLM streams) lives in Helm install — Ingress and load balancer.
The non-negotiable annotations:
Next Steps
Install with Helm
Configure values and deploy core + apps namespaces.
Databases
MongoDB, Redis, OpenSearch and PostgreSQL.
Install products
Fresh-install walkthrough.
Migration v27
Migrate an existing instance to v27.